Requests for Visitors
No Allowed
This museum exhibits works that make the most of the shape of the mountain. The stairs and steep slopes used to move around the museum may cause inconvenience for those with physical disabilities, infants, or toddlers. Narrow passageways and paved ground may also be difficult to navigate.
For the safety of all visitors, mobility scooters, towable wagons, three wheelers (including those with push handles), and strollers without seat belts are not allowed inside the museum. Visitors with these items may leave them with the information desk at the New Gallery, where wheelchairs and strollers are available to borrow free of charge.
Thank you for your understanding and cooperation.
Items prohibited inside the museum
Mobility scooters
Due to a number of accidents involving falls and collisions with other visitors, mobility scooters are not allowed inside the museum.
Stroller wagons
Carts, strollers, or wagons that accommodate multiple children can block narrow passageways, causing inconvenience for other visitors.
Three wheelers, including those with push handles, and suitcases with seat
Due to the many passageways with unstable footing and steep slopes, the use of three wheelers of any type is dangerous.
Other
Portable wagons and similar items that block narrow passageways can inconvenience other visitors.
* Please note that the museum does not take any responsibility for confrontations between visitors.
Policy on Photography Inside the Museum
Dos and Don’ts When Taking Photos
Photography inside the museum is permitted for personal use only.
Video recording is not permitted within the indoor exhibition spaces.
Live streaming is not permitted.
Please refrain from using tripods or selfie sticks in the indoor exhibition spaces.
Please refrain from using drones.
Please refrain from prolonged photography or behavior that may inconvenience other visitors or affect the artworks.
Publishing photos or videos for commercial purposes, such as on websites, social media, or in printed materials, is not permitted."
Use of Photographs
All artworks on display are copyrighted property of the artists. Any photographs of the exhibits may be used for personal viewing only.
Commercial or secondary use (such as reproduction, editing, or sale) may violate copyright.
Unauthorized public sharing of images that capture other visitors or museum staff may violate portrait rights. Exercise caution when sharing such images.
Museum staff may remind visitors of the rules and request them to stop taking photos or videos when necessary.
The museum is not responsible for any incidents arising from photography.
We appreciate your understanding and cooperation.
Bringing Pets to the Museum
Pets (except for assistance dogs) are not allowed to enter the museum
even if they are protected in a carry case or cage.
The museum cannot look after your pets. Thank you for your understanding and cooperation.